Customer Testimonials
The people always ready to help you with any of your Questions. The dealership is clean and they the show room it’s also nice and accessible to all To view the new cars.
Shannon Rode always makes sure I am well taken care of when I bring my car to be fixed or serviced. She goes the extra mile to see that I have a loaner if they keep my car so I can get to work. I know I can always depend on her. She's a joy to see and chat with as well.
We bought a CX-5 a few month ago from Liberty Mazda and just had our first service. Zach was very helpfull and nice. THANK YOU!
They were very professional and thorough in their estimate of work to be done. I was given the chance to pick and choose the work I wanted done. Shannon was very understanding and helpful with pickup times.
Excellent service- pleasant staff
Knowledgeable and professional, clean and modern service
Jason Secor, the Service Manager, has shown excellent customer service in helping me keep my car on the road. He is thoughtful and answers my millions of questions.
Convenient, Trustworthy, ....In the 9 years of being a Liberty Mazda customer I'm completely satisfied.
Malik was very nice and easy to work with. I don’t know who the other person (Michael) is.
Great experience with everyone Nick was great Bill great just a very good experience Thanks to all
In and out quickly, with a nice video review of the service performed.
Jason was a great help. Once I found a car, the process was smooth and easy.
My husband and I have been customers of Liberty Mazda for over 15 years. We started going there after being taken advantage of by another dealership and, from day one, we have found management and the service team members to be honest, fair, accommodating, personable, and overall just amazing. Liberty Mazda always goes above and beyond for us whenever we have vehicle issues or car emergencies. They are an outstanding dealership with truly wonderful and genuine employees.
Great customer service!!
Always excellent service. Courteous staff and service managers. The whole process is handled with ease. Great experience every time.
East experience dropped of car in the morning and able to pick it up in the afternoon
Smooth, no drama, no pressure, no haggle. Everyone was amazing, including our sales advisor Istvan. My family has purchased several Mazdas here and we will continue the trend.
Great customer service!
Overall good experience. They checked everything were friendly and everything was on time.. Also like they honesty they provided.
Professional and up to date service. I appreciate the video explaining the service being done
This was my first car buying experience. Admittedly I was nervous given all the horror stories surrounding the high pressure nature of dealerships, but I was very pleasantly surprised. Malik was a joy to work with, calm and collected, and very helpful overall. He made this process painless. Every person I came in contact with was incredible; straight forward and available when you needed assistance. If/when I need to buy a new car, or if I know someone looking to buy a Mazda I will be sending them to Libery Mazda!
My Mazda 3 had the 45,000 mile service done and I am impressed with the speed, quality and workmanship involved. Even the waiting area was relaxing and clean. The walk through video was done well and I felt confident that the work done was very professional. It was suggested that I have extra work done replacing the belts an the cabin filter. I okayed it so I can get through the winter without worries. Thanks, I won't go anywhere else for service.
Efficient, professionalism , friendly, and competent. It’s a pretty nice place to hang while my car is being worked on.
Alarm on my car would go off periodically from time to time .. called service department spoke with Jason ( service manager) very nice and knowledgeable .. knew the problem right away gave me a quote over the phone, made an appointment fixed today problem when he told me for the price he quoted.. very happy with the work… great friendly staff and Jason was fantastic..my next Mazda will definitely be 100% at liberty Mazda .. Great job library Mazda ….
Good service and convenient. Thanks for waiting for me after hours. John was very friendly.
The professionalism and customer service keeps me coming back since 2004. Jason and Jon are the best!!
All the guys treat me with respect and listen to what I’m saying and that’s why I like going there
Always receive phenomenal customer service at Liberty. Zach in the service department is excellent!
I had a very pleasant experience. I felt no pressure when it came time to make my decision. Istvan was very helpful and knowledgeable about the car I was interested in. It wasn't initially what I wanted (trim and color) but after test driving and talking it through I think I made the right decision. At the end when i was going through everything to finance, I didn't feel overwhelmed. They made everything very easy to understand. I would definitely recommend and will be back to Liberty Mazda.
Such a good experience! Hunter is truly the best and will definitely be back!!
Very upfront and honest dealership. Our sales rep was amazing and the business manager was great! I highly recommend them all! Love my new CX-9!
Efficient process for searching and purchasing a car with all costs clearly documented. Very straightforward and efficient purchasing process and would highly recommend this dealership.
Good people very accommodating very knowledgeable very helpful and their price is right it is always a pleasure to do business with them
Extremely helpful and friendly staff. My wife and i had a great experience at this dealership
They are always helpful ! Zach is very patient even when I am not ! My car is always in good hands here !
Great service will definitely go there next time. Thanks . enjoyed the free car wash. Expensive
Routine servicing was completed on time, efficiently while I waited. Staff were courteous. All my questions were answered.
Work was completed on time and done right. The truck was clean. Thank you guys
Very courteous, professional staff, with neat and clean amenities - great service! Can’t complain. Will recommend & return.
Very professional great customer service Since I bought my car I’ve had great customer service Took care of a and very quickly thank you again
Great service...didn't try to sell me or offer anything not needed. Free car wash and also love the coupons.
My visits are always pleasant. I have been coming here for years. My last 3 cars have been Mazda's and I love them all. The staff are familiar with me as I am with them. The Mazda Hartford location is where I come to visit my Madza family!!
Handled 5k service while I waited. Helped by answering some of my questions. Courteous and efficient.
The customer service is so amazing - always friendly and helpful. I know my car is in good hands here and I always appreciate their honesty and trustworthy to approach with recommendations for maintaining my car
I was happy the way my vehicle was serviced. With care, and respectfully. Thank you keep up good work.
I have been going to Liberty Mazda for a long time. They are always pleasant, and I am always satisfied with their work. I will continue taking my business to them. I just hope their prices don't go up too far for my finances, as I am a Senior Citizen.l
Very professional Explains everything in detail and video
Always a positive service experience. Kept me informed of progress. I value their honesty about my brake fluid and that it can wait toll next service.
Liberty staff, shannon, Jonathan, jason, etc.... have all been wonderful to work with. Very responsive and dedicated individuals. They go the extra effort / extra mile to make sure thing are right 🙂
They are organized, knowledgeable and friendly. I have never felt pressured or talked down to.
Zeon was very helpful and spent the time to answer all of my questions. I had a great experience with Liberty Mazda.
Service staff always very accommodating to me/ my juggling schedule and quickly remedy any issues/ top notch:-)
Best place to lease a car and service it. Shannon and Zack are great to work with but the whole department in service and sales are great.
The dealership is very clean. Everyone is so pleasant. Where the car is serviced is very cleanz
I absolutely love this dealership. The staff are always so helpful and wonderful. My family and I just adore Nick D. And now my father and husband both want a mazda! We'll be back for sure.
Quick and easy repair of my recall issue. Would highly recommend to anyone needing service.
Great customer service in addition to great work on my car. They definitely have your best interests in mind. Thank you for keeping my family safe with your car service center.
Jason, the service manager and his crew are very professional. Courteous, helpful, friendly, and knowledgeable.
They are always very attentive, keep me updated on the status and let me know when items are coming up in the future that should be fixed.
I was very happy with the service except that during my service video I was shown that my brakes were yellow and would need to probably need to be replaced. But I’ve only had my new car since February. When I went to pick up my car , I was told that my brakes did not need to be replaced and that the technician was just learning the video process. But it still made me question, was that really my car and my breaks I. The video if the technician showed yellow on the brakes but they were not?
Zeon did an amazing job with helping me through this entire process. I would recommend liberty mazda to anyone
Shannon made us feel at home. Professional clean service center with outstanding mechanics. The walk around video was very informative.
Zeon was a pleasure to work with and I highly recommend him to anyone looking to buy a Mazda
Working with Zeon was extremely pleasant and he was extremely communicative with me throughout the process
Can't recommend Liberty enough. They took incredible car of my CX-5 with excellent communication throughout the service.
People are friendly there, the service are fast, and good. And the reception are good.
Good people, good service, very clear on what they were doing to vehicle and made good recommendations. Accommodated me well while I waited for service to be completed.
Awesome! Per ususal. Kind and respectful. Came in and had my car completed in a timely manner!
Jason Secor is always a pleasure to work with when I come in to the dealership.
Friendly. Completed all services needed in a timely fashion.. will come back for service again
Consistently positive experience here. I’m always seen on time, and the service staff is beyond nice. Jonathan is the best!
Courteous, professional service, coordinators and technicians friendly and knowledgeable. I purchased Mazda here and have been coming for service ever since.
I had a good experience with Liberty Mazda. I didn’t feel pressured to do something that I didn’t want to.
The service staff always make me feel special. I recently broke the mirror on my 2020 CX5 grand touring reserve. I was in the area and I decided to stop by in the afternoon to get a quote on what it would cost to repair. Shannon and the other service staff quickly took a look at my car and gave me a quote. The parts were in stock and were able to take care my mirror that afternoon. Additionally they did a quick 5K check and an oil change. Thank you Liberty Mazda… an awesome job for a satisfied customer.
Originally after calling about my situation I was told because of the lack of technicians it could be some time before my vehicle would be worked on. After finding out that it was my only vehicle I was offered a loaner for four days and the car was fixed. Could have had my son or a friend do it but because of the effort made by Jason to help me. I left them my vehicle to repair regardless of the cost.
Great people always upfront and been going to them since 2005 and my dad also goes to them and loves it
The employees were very friendly and helpful and the service were excellent and it didn’t take long to get out
Great service dept. That’s why I keep buying Mazdas. Looking forward to 100k more miles.
I love the customer service that I received when I bring my car to service
Immaculately clean and personnel completely professional and accomodating. They got me a ride home, completed my service faster than expected and got me a ride back.