Customer Testimonials

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DealerRater Oct 24, 2021

Jordan is great! He made buying a car so easy for me! Awesome customer service! I will definitely be coming back here in the future!

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DealerRater Oct 23, 2021

Malik was great to work with! He is extremely knowledgeable and friendly. A pleasure to work with.

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DealerRater Oct 23, 2021

Hunter the salesman we worked with was very pleasant and easy to communicate with, overall a great experience.

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Cars Oct 21, 2021

My daughter bought a CX-30 turbo from Liberty a few days ago.Abdul was our salesman and he was very considerate and professional. Financing the vehicle was also stress free and honest.

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DealerRater Oct 19, 2021

Liberty mazda and the entire team there made sure my 2 hour trip from NY was worth every second. They had everything set up for me. Made sure I had all the information I required and I was on the road with my new mazda in no time. Customer service was top notch.

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DealerRater Oct 14, 2021

Smoothest experience ever buying a car. Malik was extremely knowledgeable about all things Mazda! I will definitely be shopping again and Malik will be my go to salesman.

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DealerRater Oct 8, 2021

It was a great experience from start to finish! I am looking forward to a long relationship with this dealership.

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DealerRater Sep 21, 2021

I located a car they let me test drive it and the purchasing process was transparent.

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DealerRater Sep 17, 2021

I recently bought a Certified Pre-Owned 2018 Mazda CX-5 from Liberty Mazda and I had such a great experience. The whole team was very helpful and accommodating. I found the car online so my first point of contact was Adam, the digital sales coordinator. He was great to work with for scheduling a time that I could come in to see some cars and do a test drive. Once I arrived, I worked with Jordan, who put me in the car to take a test drive at my leisure to make sure the car was what I needed for my everyday ...

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DealerRater Sep 17, 2021

This was our first experience with Liberty Mazda and it was wonderful. Great care was taken to make sure we received exactly what we wanted. Kudos to Jordan and the Liberty Mazda team!

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Cars Sep 17, 2021

This was our first experience with Liberty Mazda and it was wonderful. Great care was taken to make sure we received exactly what we wanted. Kudos to Jordan and the Liberty Mazda team!

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Cars Sep 10, 2021

It was a great experience from beginning to end. We were made to feel special. Abdul our sales specialist was knowledgeable, friendly and made the process fun. We would definitely buy another car from Liberty Mazda.

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DealerRater Sep 10, 2021

It was a great experience from beginning to end. We were made to feel special. Abdul our sales specialist was knowledgeable, friendly and made the process fun. We would definitely buy another car from Liberty Mazda.

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Cars Aug 28, 2021

Turned in an owned Mazda for a new lease. Couldn't have been easier. They honored their (generous) quote for the price of the car sight unseen despite the need of body work. Very easy to work with. Abdul and Nicholas were great.

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Cars Aug 27, 2021

Jason was a wonderful salesman who was patient with me and my mother as we navigated my first sole car purchase as an adult! Found me a good loan, a safe and affordable car, and listened to my must have's and no needs. I have always enjoyed my experience at Liberty Mazda and have now been through their service department for a 2010 Mazda cx-7 and purchased a 2019 CX-5 through them. They are good people with good intentions.

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Cars Aug 27, 2021

Great group of people, Zach in particular. Made the entire process as easy as could be. This is our second Mazda 6 purchased through Liberty Mazda and safe to say we'll be back

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DealerRater Aug 23, 2021

This was our first experience with Liberty Mazda. We were very pleased with the service we received to insure we were able to purchase the car we wanted - at a price better than anticipated. Kudos to Liberty Mazda!

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Cars Aug 23, 2021

This was our first experience with Liberty Mazda and it was wonderful. Great care was taken to make sure we received exactly what we wanted - and at a price better than anticipated. Kudos to the Liberty Mazda team!

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DealerRater Aug 20, 2021

Excellent service and very friendly. Nick was a great sales rep. I would use Liberty Mazda in the future.

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DealerRater Aug 17, 2021

Great experience purchasing my new CX-5. No high pressure sales. Jason was very patient with me as I asked a lot of questions about the car. Highly recommend Liberty.

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DealerRater Aug 16, 2021

We have purchased 4 vehicles from Liberty Mazda and have always had a great experience!

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DealerRater Aug 15, 2021

Friendly people, easy transaction. Zeon is my go to salesman since he sold me my first Mazda. Just got my second and I love it. You’re not going to get a great deal off the MSRP but you won’t have to do that awkward haggling. Bill was quick with the finance piece. In and out.

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Cars Aug 14, 2021

Just got a cx5 carbon. Everyone there was friendly and helpful. Ended up going to this dealership because the one closer to my home never returned my call. Glad I did.

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DealerRater Jun 22, 2021

Great Experience !! I recently leased a 2021 CX-9 from Liberty. The experience was great. Jason (general manager) and Malik (salesperson) we’re a pleasure to work with. No high pressure or tricks. Everything promised was delivered. Love our new vehicle and definitely recommend recommend the dealership !

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Google May 15, 2021

Beethoven my wife got exactly what she wanted and so I'm so proud of the guy to make everything come through so she can drive away with her to him, thank you so much.

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Cars May 14, 2021

Excellent service all around at Liberty Mazda. I wouldn’t go anywhere else for a new car, they are the best of the best. No pressure, very informational and genuinely kind people. Beyond satisfied! Jordan and Jason were fantastic to work with!

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DealerRater Apr 21, 2021

This was an amazing experience. No pressure, no BS and feels like family. The staff was fabulous and made everything so easy. Definitely recommend Liberty Mazda in Hartford to everyone!

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Cars Apr 21, 2021

This was an amazing experience. No pressure, no BS and feels like family. The staff was fabulous and made everything so easy. Definitely recommend Liberty Mazda in Hartford to everyone!

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DealerRater Apr 17, 2021

Want to purchase a vehicle this is the place Liberty Mazda great friendly service without the hassle. Please see Jonathan, Zach, or Jason for 5 starts service.

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Cars Apr 17, 2021

I've been buying my Mazda's from Liberty for many years now, at least my last 3-4. I've always had a good experience there. Jason Nye was great at finding me the perfect cx-5 and patient while I second guessed my color choice, Brandy "behind the curtain" was great at helping me get to the right payment, then it was on to Bill who handled the final paperwork. Great bunch of people and always great service.

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Google Apr 16, 2021

Best service there is! This is my second lease through Mazda, and I always stick with them for the service of my car. They are very affordable, professional, and honest with what my car needs done.

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DealerRater Apr 15, 2021

I bought my Mazda 3 from Abdul Fakhar. With him the process to buy a car was very easy. He provided detailed answers to all my questions.

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Cars Apr 11, 2021

We have bought a few new cars in the past from Liberty Mazda so when we needed a used car for our son we came here. Always a pleasure. Great staff!

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DealerRater Apr 5, 2021

I recently bought my Red 2021 Mazda 3 from Abdul. He was awesome. He made the process easy. Would buy from him again! My mom bought her Mazda from here a year ago and i was hooked ever since. Abdul made the process so easy and enjoyable. I went to a previous dealer and they beat the deal they gave me. 10/10 would buy here again.

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Cars Apr 3, 2021

Bought an excellent car from liberty Mazda it was a great By experience overall from the excellent finance manager to the overall service center that I visited at Liberty Mazda Malik and sales is fantastic and if you need any service on your Mazda six don’t feel any hesitation to visit Jason also don’t forget about Bill the finance manager that helped finance my deal my first car that I’ve ever financed and he got me approved with $2000 down fantastic overall experience if you need any guidance or any help finding the perfect Mazda for you and ...

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DealerRater Apr 3, 2021

I went to a few dealerships looking for a midsize sedan and I found liberty mazda to be the most helpful excellent customer service great experience overall Jason is wonderful in service if you need anything serviced on your new car.

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Cars Mar 23, 2021

Salesman Zach was very pleasant to work with and very informative. He was very helpful during the whole buying process. He delivered the car and we did the paperwork at my home.

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DealerRater Feb 28, 2021

I would highly recommend Nick and everyone at Liberty Mazda to anyone I know. Nick made the car buying process so simple, and it took no time at all. His customer service went above and beyond all of my expectations.

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Cars Feb 28, 2021

Nick went above and beyond to help me purchase a brand new car. He made the process simple and he was very fast and efficient. I would happily recommend him and everyone at Liberty Mazda of Hartford to any of my family and friends!

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Cars Feb 3, 2021

Lived nick! Helped me with everything for my car! Made it super fast and easy! thank you again liberty mazda and Nick for the great service

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Google Jan 14, 2021

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Cars Jan 10, 2021

This is the second vehicle I've purchased from Liberty Mazda. In past years, my experience with other dealerships has been less than optimal. Liberty was just the opposite and as a result, I travel over 1 hour to get my service work done through them too! Sales is easy and respectful (especially if your female). Service goes above and beyond expectations and I've always been treated with respect and care. Thank you to the entire team, especially Jason in Service and Jason (there's more than one! :).

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DealerRater Dec 31, 2020

Awesome buying experience from the start to finish. Zach was truly a no pressure Salesman. Very sharp and on track with everything. Financing with Bill was easy and personable.

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DealerRater Dec 29, 2020

It was an awesome buying experience! Jordan, Billy and Michael did a wonderful job and got me in & out so quickly I could not be happier with my purchase.

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DealerRater Dec 25, 2020

I was in the market for a Lease, and I ended up leasing the 2021 Mazda CX-5 (black on black, leather interior, AWD Touring Edition). The dealership staff were incredibly knowledgable, helpful, and courteous to me throughout the entire process. Their honesty, integrity, and customer service have made me a life-long Mazda driver. The vehicle is amazing, and this dealership and its associates are above and beyond people. I couldn't be happier with my experience and I would highly recommend these people and these cars without hesitation ^_^

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Cars Dec 25, 2020

I was in the market for a Lease, and I ended up leasing the 2021 Mazda CX-5 (black on black, leather interior, AWD Touring Edition). The dealership staff were incredibly knowledgable, helpful, and courteous to me throughout the entire process. Their honesty, integrity, and customer service have made me a life-long Mazda driver. The vehicle is amazing, and this dealership and its associates are above and beyond people. I couldn't be happier with my experience and I would highly recommend these people and these cars without hesitation ^_^

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Cars Dec 19, 2020

Easy process. No stress. I was given thorough information and was able to make my choices. Zeon was knowledgable and without pressure. Jason made the final paperwork process easy. I love my car!

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DealerRater Nov 2, 2020

I have had excellent service from Liberty Mazda for the past 7 years and always found them to be straightforward and efficient. I appreciate that they send a video of their inspections and recommended service so you see what they are seeing. I just had my first experience with the sales department this week and they are just as excellent as the service department. They are fair and straightforward in their pricing, and are polite and not pushy at all, and they really worked with me to find the right car for me. I especially appreciate their understanding of my situation ...

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Cars Nov 2, 2020

I have had excellent service from Liberty Mazda for the past 7 years and always found them to be straightforward and efficient. I appreciate that they send a video of their inspections and recommended service so you see what they are seeing. I just had my first experience with the sales department this week and they are just as excellent as the service department. They are fair and straightforward in their pricing, and are polite and not pushy at all, and they really worked with me to find the right car for me. I especially appreciate their understanding of my situation ...

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Google Oct 29, 2020

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Facebook Oct 28, 2020

Where do I begin? Jason Secor, the service manager, went above and beyond scheduling my remote starter installation. Jason and his entire staff in the service department were top notch. The best part? I got the job done for THREE hundred bucks less than the quote I received from the dealership where I purchased my car!!! Liberty has made a customer for life! Thanks, guys!

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Cars Oct 23, 2020

Sales were great when we initially purchased vehicle/compare and shopped around/great price with no haggling/Service has been outstanding -dealing primarily with Jon but all staff have been wonderful/take the time to explain what is really needed and why. Vey helpful.

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Cars Oct 23, 2020

I would never go anywhere else! Their outstanding service is unmatched and the exemplar for what every business should strive for! I felt supported by a team that was knowledgeable, compassionate, and responsive! Hands down, the best experience possible despite the terrible circumstances!

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DealerRater Oct 23, 2020

Liberty Mazda Hartford is the exemplar of outstanding customer service. They are compassionate, knowledgeable, responsive, and eager to help and support! I would never go anywhere else!

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Facebook Oct 23, 2020

I HIGHLY recommend Liberty Mazda in Hartford. Their customer service and support are unparalleled. They go out of their way for their customers. I would never go anywhere else! Best dealership around, hands down!

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DealerRater Oct 23, 2020

Great service and great selection of vehicles. The sales rep, Ken, is really knowledgeable and passionate about the Mazda brand, which helped tremendously in choosing a vehicle.

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Google Oct 17, 2020

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Cars Oct 14, 2020

We had a great experience. We bought a used Mazda CX 5 and it was in perfect condition. The sales and finance people were excellent and at no time did I feel pressured into buying anything.

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DealerRater Oct 14, 2020

We worked with Jordan who did a fabulous job walking us through the buying process. At no time did I feel pressured and everyone there went out of their way to accommodate our schedule. The extended test drive was a fantastic bonus.

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DealerRater Oct 11, 2020

I had a wonderful experience here! It was not overwhelming at all!! Zach made the whole process so smooth and easy! I highly recommend this dealership for buying or leasing a new car!! I will definitely be back!

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Cars Oct 11, 2020

Everyone working here was so nice and accommodating!! Zach made the whole process so easy and enjoyable! I highly recommend Mazda in Hartford for buying or leasing a new car!!

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DealerRater Oct 2, 2020

What a great experience with Liberty Mazda! Honest, informational and very personable. I would not go anywhere else after doing business with these people! The entire staff is so friendly and knowledgeable. My sales person Zeon was extremely honest, and so knowledgeable! I would recommend this very special young man to anyone!

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DealerRater Sep 22, 2020

As a first time new car buyer, I was nervous, but Jason Nye was the nicest guy and didn’t pressure me to buy right then and there like the absolute vultures at other dealerships. He printed multiple quotes for me because I had so many questions and wasn’t sure what I wanted. He called me a few days later - not right away - and answered my questions via text about what insurance I needed to be able to drive right off the lot with my car. Jason was really cool, so nice, and incredibly helpful. The dealership ...

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Cars Sep 22, 2020

I have never purchased or leased a new car before, so I was nervous going into the process, but Jason Nye was so nice to me, so knowledgeable, and so patient. He never pushed me to try or buy anything and just asked me what I wanted. He said he could show me any car they had, knew all about the different trim packages, and put up with all my questions. He printed multiple quotes for me based on different models and mileages, and gave me a handful of days to think about it before reaching out. Other dealerships were ...

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Cars Aug 27, 2020

Zach was awesome to work with! Went to test drive a car (which I ended up buying!), he had the car ready to go when we got there - in the car and test driving within 5 minutes of being at the dealership! Zach was friendly, knowledgeable, and easy to communicate with. Would highly recommend working with Zach!

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Cars Jul 20, 2020

I highly recommend Liberty Mazda. I’ve been a client for over 3 years, and I am pleased with the customer service and attention to detail. Ken Hicks was a very patient, supportive and polite salesman. He didn’t pressure me into anything- and took the time to work with me. Brandi was also a pleasure to work with, she was polite and understanding.

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Google Jul 13, 2020

Always helpful and great service. Jason the service manager is the best!

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Cars Jul 10, 2020

What can I said, Liberty Mazda has been so far the best experience I have had at a dealership. From the minute we walked in, I knew I made the right choice by going there. Zach was our sales rep. and he immediately greed us with a smile. He asked us what we were looking for and listened to everything we said. He was extremely nice and very honest about everything, which I appreciate. I had to contact him about something with the car, which was on a Sunday, his day off, and he called me right away. That right ...

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DealerRater Jul 7, 2020

Worked with Jason Nye who went out of his way to accommodate us. He was professional and truly helpful. We appreciate his efforts in assisting us with our purchase.

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DealerRater Jul 5, 2020

Had appointment to test drive a Mazda6 last Sunday. On arrival was impressed with clean showroom. Met with Nick and he took us to the car we were interested in. Took the car for a test drive and we were sold on everything about the car handling and especially the light color interior. Came back to the dealership and discussed trade value with Nick and we decided to purchase the car. Our salesperson (Nick) who was very knowledgeable about Mazda6 made our purchase go smoothly. Thanks again to all sales people involved>,Adam,Josh and especially Nick DelGiudice Veronica ...

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DealerRater Jul 4, 2020

I had a great experience with Liberty Mazda. They made the car buying process go smoothly. I was well informed and felt they were very organized and helpful. Very satisfied customer.

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DealerRater Jul 4, 2020

I purchased a CPO Mazda CX-5 back in March of this year. The whole experience was great, especially thanks to Zeon, the rep I worked with throughout. I tried to prepare myself as best as possible for the visit in case I needed to deal with pushy sales tactics, but found that it was not that bad at all. When it was time to sign finance papers with the finance manager (think his name was Bill), there was a little bit of pushiness, but I handled it well, and really, it wasn't that bad compared to what I've ...

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DealerRater Jun 29, 2020

Everyone I dealt with was helpful, flexible, understanding and real. They worked within covid guidelines while still meeting my needs on all levels. They made everything run smoothly and seemlessly

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DealerRater Jun 20, 2020

I recently purchased a certified pre-owned Mazda CX-9. The process from being to end was seamless, and the car is fantastic! Highly recommended!!

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DealerRater Jun 19, 2020

Bill the manager was incredibly helpful and I really appreciated the no hassle pricing. Zeon was very informative and very helpful in guiding my decision making. The financial guy was the star. He just was so kind and made the ugliest part painless.

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Cars Jun 12, 2020

My wife and I were interested in leasing a vehicle. Our salesperson Vinh was very easy to work with and the leasing process was very simple. The whole process was a breeze. We would highly recommend Liberty Mazda and our salesperson Vinh.

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DealerRater Jun 11, 2020

I recently bought a new car, CX-5, at Liberty Mazda. My salesman was perfect in all the deals and car features. Covid was strictly adhered to and all wore masks. Even with the mask you could see the smiles. Great experience

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DealerRater Jun 11, 2020

The best place I could’ve gone to and the best service. I recommend this dealer to any one not just looking for a car but looking for great quality service overall

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Cars Jun 11, 2020

My sales man Jordan exceeded my expectations as far as mannerism and professionalism. Everything was smooth from beginning to end when I left with my beautiful SUV. Thank you all at Liberty Mazda

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DealerRater Jun 1, 2020

Very nice courteous staff to work with! Clean facility and friendly atmosphere where everyone wants to help you! I would highly recommend Liberty Mazda in Hartford!

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DealerRater May 31, 2020

i search on line for the MX-5 i wanted in R.I. Mass. and CT. liberty had the exact color and interior i wanted asked to speak to the sales manger witch is Bill i told him i was a serious buyer and have shopped around in three states if you give me your best price you have a deal.he gave me two hundred dollars off my best price i had in three states.so do the math i said i you have a deal i will take it.he said he did not sell the cars but Vinh ...

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Cars May 29, 2020

Management was fantastic and professional. Unfortunately our salesman Vinh was not professional. When we first arrived it was very safe and clean and they took amazing measures to ensure that everything was as clean as it could be. We went on a hassle free test drive and absolutely loved our experience in the car. When we sat down with Vinh, we were asking him questions regarding the value of the car and why it was priced the way it was. We were told we can leave and look elsewhere if we don't like the price. That left me feeling ...

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DealerRater May 1, 2020

My second purchase here and the experience was great. Staff was friendly, knowledgeable and accommodating. They answered all my question promptly and provide great service.

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Facebook Apr 28, 2020

Went in today for an oil change and tire rotation for my leased cx5. Let me just say, from start to Finish Mazda was so meticulous in cleaning and sanitizing! I felt at ease and extremely comfortable having my car get serviced by them. Not to mention, they honored that I was a healthcare worker and gave me a free oil change with proof of Id! I will definitely be going back.

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DealerRater Mar 26, 2020

Highly recommend Liberty Mazda! I worked with Jason and Zeon who listened to my needs with no sales pressure. They were an absolute pleasure to work with! Zeon responded to my emails in a timely manner and had all my paperwork in order which made for an easy car purchase and pick up. I recommend asking for them if you are looking to buy a car.

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Cars Mar 22, 2020

The people I dealt with were caring, attentive, considerate, and not pushy. I left after the first test drive to think about the car and try a few more options elsewhere. I returned the next day and got my CX-5!

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DealerRater Mar 17, 2020

I'm straight forward with car shopping, and dont have many questions. Vinh was AMAZING to help answer those questions without going into salesman mode.

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Google Mar 14, 2020

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Google Mar 12, 2020

Shannon Rode provided excellent service and was extremely helpful.

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DealerRater Mar 6, 2020

We had a great experience at Liberty Mazda everyone was very friendly, helpful, and accommodating. I was very pleased with the purchase and absolutely love my car!

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DealerRater Mar 5, 2020

This is the dealership to go to if you want respectful hassle free service and the best car buying service Thank You Adam Jordan and Stan each of you made my car buying experience so peaceful. I love my car!

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Cars Mar 5, 2020

Amazing service from the time I received a follow up call about the car i inquired about. I walked out with the exact car i wanted. Everyone was nice and respectful made my car buying experience stress free!

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DealerRater Mar 2, 2020

My lease for my Mazda CX-5 was about to expire at the beginning of April so I made an appointment for a Saturday in February. The salesperson, Jordan, was very kind and helpful. It was very busy that day which says a good thing for the dealership. I would recommend buying or leasing from them anytime.

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DealerRater Mar 1, 2020

Awesome experience! Just bought my CX5 from Zeon at Liberty. Love my car and Zeon was great to work with. It’s a very busy dealership and I can see why. They are extremely professional and upbeat. I would definitely recommend Zeon and Liberty Mazda to anyone!

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Cars Feb 27, 2020

I came in with a 2001 Mazda Protege for repairs I had a bad alternator and I was offered to get it fixed. Instead I met with Nicholas my sales person. In the process of getting an upgrade (my new car) Nicholas was very helpful I thought I was not going to get approved because of my low credit score but he tried and got me approved for a used 2012 Mazda 3 that I'm very grateful for. Nic Explained to me the following: How credit works. How my buying interest percentage works. What I was getting in to if I made ...

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DealerRater Feb 26, 2020

My experience was great and Ken was amazing! I would definitely recommend this location and Ken specifically to friends and family. The process was easy, all my questions were answered and so far so good with the car!

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DealerRater Feb 23, 2020

Zeon was a great salesman and did an awesome job with this car buying experience. He even delivered the car to me as I could not get there on the day the car was ready. He is very professional. Bill also was extremely helpful in explaining the Mazda experience. I would definitely come back to this dealership again.

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Google Feb 22, 2020

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DealerRater Feb 13, 2020

Recently purchased the CX-30 and am thrilled with the performance & comfort. My CX-3 was fun, but the CX-30 adds more luxury & safety features. Friendly & knowledgeable sales staff

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Google Jan 30, 2020

The service staff here is the best I've ever experienced anywhere. They really care about the customers and cars and deliver high quality all around. Thank you Mersad, you went above and beyond to help and I'll be returning for all my car needs!


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