Customer Testimonials
It was an absolute pleasure working with the folks at Liberty Mazda. My salesman Nick was fantastic from start to finish. The entire staff was friendly and helpful. The process was seamless, they were able to work within my desired payment and terms. This is the first time that I've ever purchased a car without someone trying to upsell me and put me into something more expensive than I desired. The paperwork was easy to complete and delivery of the vehicle went very smoothly. I love my new CX-5....Thanks Liberty Mazda!!!!
Major thanks to Liberty Mazda, specifically Jason Nye. I've had the displeasure of having to buy a few cars over the last 5 years, and this dealership was the only one who didn't leave me wanting to pull my hair out and scream. If nothing else, I highly recommend them for their easy going nature, no pressure sales. I think I could have asked to test drive every single car in every model, and they wouldn't have cared. I ended up with the CX5 Touring and while there were a few levels higher, it was easily made clear I didn't need the extras available in them, and was not pressured to "level climb" AT ALL. Jason was 100% focused on what I needed, what options made the most sense for what I actually was going to use the car for, and got me numbers that made sense for my budget.To note - I went to two other Mazda dealerships - the Hamden one which was ultra pushy and super aggressive (we're talking several phone calls a day to "follow up" despite telling them I was waiting for insurance checks to clear.) The rep I spoke to in Hamden told me they might not have my car in 2 weeks when my insurance checks cleared... you mean the most common make and model that your website claims you have 17 of currently? Yeah.... I better rush. The Manchester dealership had fantastic salesman, but the finance guy was extremely pushy and basically dealt me the same hand as Hamden -- my car would disappear if I didn't apply and lock it in today. Needless to say, I wasn't buying the car or the BS.I am so happy and completed relived to be in an amazing car. Hopefully it will last til my midlife crisis, then I'll be back for a Miata. I cannot recommend Liberty enough. Definitely check them out.
Major thanks to Liberty Mazda, specifically Jason Nye. I've had the displeasure of having to buy a few cars over the last 5 years, and this dealership was the only one who didn't leave me wanting to pull my hair out and scream. If nothing else, I highly recommend them for their easy going nature, no pressure sales. I think I could have asked to test drive every single car in every model, and they wouldn't have cared. I ended up with the CX5 Touring and while there were a few levels higher, it was easily made clear I didn't need the extras available in them, and was not pressured to "level climb" AT ALL. Jason was 100% focused on what I needed, what options made the most sense for what I actually was going to use the car for, and got me numbers that made sense for my budget. To note - I went to two other Mazda dealerships - the Hamden one which was ultra pushy and super aggressive (we're talking several phone calls a day to "follow up" despite telling them I was waiting for insurance checks to clear.) The rep I spoke to in Hamden told me they might not have my car in 2 weeks when my insurance checks cleared... you mean the most common make and model that your website claims you have 17 of currently? Yeah.... I better rush. The Manchester dealership had fantastic salesman, but the finance guy was extremely pushy and basically dealt me the same hand as Hamden -- my car would disappear if I didn't apply and lock it in today. Needless to say, I wasn't buying the car or the BS. I am so happy and completed relived to be in an amazing car. Hopefully it will last til my midlife crisis, then I'll be back for a Miata. I cannot recommend Liberty enough. Definitely check them out.
Prior to my purchase there last week, the last two cars I bought were from Carvana, and I swore I'd never go to a traditional dealer again. These guys are the exception, and I recommend their whole group to anyone looking for a new ride. My contact was Kim - very professional, upfront, no BS, but best of all, an unprecedented level of customer service. They know how to treat clients, and unquestionably deserve the highest rating.
I was in contact with both Jason and Bill during my shopping for my car. Both gentleman were always professional and treated me with respect, honesty and showed me that they were very knowledgeable in the car I purchased. They answered all my questions and made me feel like a valued customer. I would recommend your dealership to anyone who ask. Thank you again!
Everyone there was helpful and professional. Ken and Miranda were a pleasure to do business with and I got exactly what I was looking for!
I had a great experience buying my Mazda 6 last week! Ken was honest, straightforward and a pleasure to do business with. The young lady in the business department (whose name I forgot)was nice enough to stay late on a Friday to take care of all the paperwork . And the car is perfect. Took it out Saturday for a drive and am sending some photos to share. Thanks again everyone!
Regular oil change and checkup. Service was quick, The price is worth it vs what I would have to pay doing it myself. No “upsell” pressure.
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