Customer Testimonials

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Google Oct 6, 2022

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DealerRater Oct 5, 2022

The people always ready to help you with any of your Questions. The dealership is clean and they the show room it’s also nice and accessible to all To view the new cars.

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Google Oct 5, 2022

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Cars Oct 5, 2022

Shannon Rode always makes sure I am well taken care of when I bring my car to be fixed or serviced. She goes the extra mile to see that I have a loaner if they keep my car so I can get to work. I know I can always depend on her. She's a joy to see and chat with as well.

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Google Oct 5, 2022

We bought a CX-5 a few month ago from Liberty Mazda and just had our first service. Zach was very helpfull and nice. THANK YOU!

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DealerRater Oct 5, 2022

They were very professional and thorough in their estimate of work to be done. I was given the chance to pick and choose the work I wanted done. Shannon was very understanding and helpful with pickup times.

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Google Oct 4, 2022

Excellent service- pleasant staff

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Google Oct 4, 2022

Knowledgeable and professional, clean and modern service

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DealerRater Oct 4, 2022

Jason Secor, the Service Manager, has shown excellent customer service in helping me keep my car on the road. He is thoughtful and answers my millions of questions.

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Google Oct 3, 2022

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Google Oct 2, 2022

Convenient, Trustworthy, ....In the 9 years of being a Liberty Mazda customer I'm completely satisfied.

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DealerRater Oct 2, 2022

Malik was very nice and easy to work with. I don’t know who the other person (Michael) is.

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DealerRater Oct 2, 2022

Great experience with everyone Nick was great Bill great just a very good experience Thanks to all

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Google Oct 1, 2022

In and out quickly, with a nice video review of the service performed.

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DealerRater Oct 1, 2022

Jason was a great help. Once I found a car, the process was smooth and easy.

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Google Oct 1, 2022

My husband and I have been customers of Liberty Mazda for over 15 years. We started going there after being taken advantage of by another dealership and, from day one, we have found management and the service team members to be honest, fair, accommodating, personable, and overall just amazing. Liberty Mazda always goes above and beyond for us whenever we have vehicle issues or car emergencies. They are an outstanding dealership with truly wonderful and genuine employees.

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Google Sep 30, 2022

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Google Sep 30, 2022

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Google Sep 29, 2022

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Google Sep 29, 2022

Great customer service!!

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Google Sep 29, 2022

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DealerRater Sep 29, 2022

Always excellent service. Courteous staff and service managers. The whole process is handled with ease. Great experience every time.

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DealerRater Sep 29, 2022

East experience dropped of car in the morning and able to pick it up in the afternoon

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Google Sep 28, 2022

Smooth, no drama, no pressure, no haggle. Everyone was amazing, including our sales advisor Istvan. My family has purchased several Mazdas here and we will continue the trend.

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Google Sep 27, 2022

Great customer service!

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Google Sep 27, 2022

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Google Sep 27, 2022

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DealerRater Sep 27, 2022

Overall good experience. They checked everything were friendly and everything was on time.. Also like they honesty they provided.

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DealerRater Sep 27, 2022

Professional and up to date service. I appreciate the video explaining the service being done

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DealerRater Sep 26, 2022

This was my first car buying experience. Admittedly I was nervous given all the horror stories surrounding the high pressure nature of dealerships, but I was very pleasantly surprised. Malik was a joy to work with, calm and collected, and very helpful overall. He made this process painless. Every person I came in contact with was incredible; straight forward and available when you needed assistance. If/when I need to buy a new car, or if I know someone looking to buy a Mazda I will be sending them to Libery Mazda!

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Google Sep 25, 2022

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Google Sep 24, 2022

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DealerRater Sep 23, 2022

My Mazda 3 had the 45,000 mile service done and I am impressed with the speed, quality and workmanship involved. Even the waiting area was relaxing and clean. The walk through video was done well and I felt confident that the work done was very professional. It was suggested that I have extra work done replacing the belts an the cabin filter. I okayed it so I can get through the winter without worries. Thanks, I won't go anywhere else for service.

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DealerRater Sep 23, 2022

Efficient, professionalism , friendly, and competent. It’s a pretty nice place to hang while my car is being worked on.

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Google Sep 22, 2022

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DealerRater Sep 22, 2022

Alarm on my car would go off periodically from time to time .. called service department spoke with Jason ( service manager) very nice and knowledgeable .. knew the problem right away gave me a quote over the phone, made an appointment fixed today problem when he told me for the price he quoted.. very happy with the work… great friendly staff and Jason was fantastic..my next Mazda will definitely be 100% at liberty Mazda .. Great job library Mazda ….

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DealerRater Sep 22, 2022

Good service and convenient. Thanks for waiting for me after hours. John was very friendly.

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DealerRater Sep 22, 2022

The professionalism and customer service keeps me coming back since 2004. Jason and Jon are the best!!

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DealerRater Sep 22, 2022

All the guys treat me with respect and listen to what I’m saying and that’s why I like going there

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Google Sep 22, 2022

Always receive phenomenal customer service at Liberty. Zach in the service department is excellent!

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Google Sep 21, 2022

I had a very pleasant experience. I felt no pressure when it came time to make my decision. Istvan was very helpful and knowledgeable about the car I was interested in. It wasn't initially what I wanted (trim and color) but after test driving and talking it through I think I made the right decision. At the end when i was going through everything to finance, I didn't feel overwhelmed. They made everything very easy to understand. I would definitely recommend and will be back to Liberty Mazda.

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Google Sep 21, 2022

Such a good experience! Hunter is truly the best and will definitely be back!!

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DealerRater Sep 21, 2022

Very upfront and honest dealership. Our sales rep was amazing and the business manager was great! I highly recommend them all! Love my new CX-9!

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DealerRater Sep 21, 2022

Efficient process for searching and purchasing a car with all costs clearly documented. Very straightforward and efficient purchasing process and would highly recommend this dealership.

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DealerRater Sep 20, 2022

Good people very accommodating very knowledgeable very helpful and their price is right it is always a pleasure to do business with them

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DealerRater Sep 20, 2022

Extremely helpful and friendly staff. My wife and i had a great experience at this dealership

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DealerRater Sep 20, 2022

They are always helpful ! Zach is very patient even when I am not ! My car is always in good hands here !

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DealerRater Sep 19, 2022

Great service will definitely go there next time. Thanks . enjoyed the free car wash. Expensive

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Google Sep 19, 2022

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DealerRater Sep 17, 2022

Routine servicing was completed on time, efficiently while I waited. Staff were courteous. All my questions were answered.

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Google Sep 17, 2022

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DealerRater Sep 16, 2022

Work was completed on time and done right. The truck was clean. Thank you guys

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DealerRater Sep 16, 2022

Very courteous, professional staff, with neat and clean amenities - great service! Can’t complain. Will recommend & return.

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DealerRater Sep 16, 2022

Very professional great customer service Since I bought my car I’ve had great customer service Took care of a and very quickly thank you again

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Google Sep 15, 2022

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DealerRater Sep 15, 2022

Great service...didn't try to sell me or offer anything not needed. Free car wash and also love the coupons.

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Google Sep 15, 2022

My visits are always pleasant. I have been coming here for years. My last 3 cars have been Mazda's and I love them all. The staff are familiar with me as I am with them. The Mazda Hartford location is where I come to visit my Madza family!!

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Google Sep 15, 2022

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DealerRater Sep 15, 2022

Handled 5k service while I waited. Helped by answering some of my questions. Courteous and efficient.

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DealerRater Sep 15, 2022

The customer service is so amazing - always friendly and helpful. I know my car is in good hands here and I always appreciate their honesty and trustworthy to approach with recommendations for maintaining my car

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Google Sep 15, 2022

I was happy the way my vehicle was serviced. With care, and respectfully. Thank you keep up good work.

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DealerRater Sep 15, 2022

I have been going to Liberty Mazda for a long time. They are always pleasant, and I am always satisfied with their work. I will continue taking my business to them. I just hope their prices don't go up too far for my finances, as I am a Senior Citizen.l

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Google Sep 14, 2022

Very professional Explains everything in detail and video

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DealerRater Sep 14, 2022

Always a positive service experience. Kept me informed of progress. I value their honesty about my brake fluid and that it can wait toll next service.

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DealerRater Sep 13, 2022

Liberty staff, shannon, Jonathan, jason, etc.... have all been wonderful to work with. Very responsive and dedicated individuals. They go the extra effort / extra mile to make sure thing are right 🙂

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DealerRater Sep 13, 2022

They are organized, knowledgeable and friendly. I have never felt pressured or talked down to.

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DealerRater Sep 11, 2022

Zeon was very helpful and spent the time to answer all of my questions. I had a great experience with Liberty Mazda.

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Google Sep 11, 2022

Service staff always very accommodating to me/ my juggling schedule and quickly remedy any issues/ top notch:-)

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Google Sep 11, 2022

Best place to lease a car and service it. Shannon and Zack are great to work with but the whole department in service and sales are great.

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DealerRater Sep 10, 2022

The dealership is very clean. Everyone is so pleasant. Where the car is serviced is very cleanz

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DealerRater Sep 10, 2022

I absolutely love this dealership. The staff are always so helpful and wonderful. My family and I just adore Nick D. And now my father and husband both want a mazda! We'll be back for sure.

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Google Sep 9, 2022

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DealerRater Sep 9, 2022

Quick and easy repair of my recall issue. Would highly recommend to anyone needing service.

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DealerRater Sep 9, 2022

Great customer service in addition to great work on my car. They definitely have your best interests in mind. Thank you for keeping my family safe with your car service center.

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Google Sep 8, 2022

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DealerRater Sep 8, 2022

Jason, the service manager and his crew are very professional. Courteous, helpful, friendly, and knowledgeable.

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DealerRater Sep 8, 2022

They are always very attentive, keep me updated on the status and let me know when items are coming up in the future that should be fixed.

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DealerRater Sep 8, 2022

I was very happy with the service except that during my service video I was shown that my brakes were yellow and would need to probably need to be replaced. But I’ve only had my new car since February. When I went to pick up my car , I was told that my brakes did not need to be replaced and that the technician was just learning the video process. But it still made me question, was that really my car and my breaks I. The video if the technician showed yellow on the brakes but they were not?

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DealerRater Sep 8, 2022

Zeon did an amazing job with helping me through this entire process. I would recommend liberty mazda to anyone

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DealerRater Sep 8, 2022

Shannon made us feel at home. Professional clean service center with outstanding mechanics. The walk around video was very informative.

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DealerRater Sep 8, 2022

Zeon was a pleasure to work with and I highly recommend him to anyone looking to buy a Mazda

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DealerRater Sep 7, 2022

Working with Zeon was extremely pleasant and he was extremely communicative with me throughout the process

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Google Sep 7, 2022

Can't recommend Liberty enough. They took incredible car of my CX-5 with excellent communication throughout the service.

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DealerRater Sep 6, 2022

People are friendly there, the service are fast, and good. And the reception are good.

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DealerRater Sep 6, 2022

Good people, good service, very clear on what they were doing to vehicle and made good recommendations. Accommodated me well while I waited for service to be completed.

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DealerRater Sep 6, 2022

Awesome! Per ususal. Kind and respectful. Came in and had my car completed in a timely manner!

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DealerRater Sep 5, 2022

Jason Secor is always a pleasure to work with when I come in to the dealership.

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DealerRater Sep 4, 2022

Friendly. Completed all services needed in a timely fashion.. will come back for service again

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DealerRater Sep 4, 2022

Consistently positive experience here. I’m always seen on time, and the service staff is beyond nice. Jonathan is the best!

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Google Sep 4, 2022

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DealerRater Sep 3, 2022

Courteous, professional service, coordinators and technicians friendly and knowledgeable. I purchased Mazda here and have been coming for service ever since.

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DealerRater Sep 3, 2022

I had a good experience with Liberty Mazda. I didn’t feel pressured to do something that I didn’t want to.

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Google Sep 3, 2022

The service staff always make me feel special. I recently broke the mirror on my 2020 CX5 grand touring reserve. I was in the area and I decided to stop by in the afternoon to get a quote on what it would cost to repair. Shannon and the other service staff quickly took a look at my car and gave me a quote. The parts were in stock and were able to take care my mirror that afternoon. Additionally they did a quick 5K check and an oil change. Thank you Liberty Mazda… an awesome job for a satisfied customer.

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DealerRater Sep 3, 2022

Originally after calling about my situation I was told because of the lack of technicians it could be some time before my vehicle would be worked on. After finding out that it was my only vehicle I was offered a loaner for four days and the car was fixed. Could have had my son or a friend do it but because of the effort made by Jason to help me. I left them my vehicle to repair regardless of the cost.

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DealerRater Sep 3, 2022

Great people always upfront and been going to them since 2005 and my dad also goes to them and loves it

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DealerRater Sep 3, 2022

The employees were very friendly and helpful and the service were excellent and it didn’t take long to get out

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DealerRater Sep 2, 2022

Great service dept. That’s why I keep buying Mazdas. Looking forward to 100k more miles.

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DealerRater Sep 2, 2022

I love the customer service that I received when I bring my car to service

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DealerRater Sep 2, 2022

Immaculately clean and personnel completely professional and accomodating. They got me a ride home, completed my service faster than expected and got me a ride back.

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Google Sep 2, 2022


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