Convenient , reliable,good customer skills, helpful, flexible schedule to make an appointment, effective job, experience staff

This dealership is very transparent about their prices and service. And friendly to somebody who is buying a new car. They always provided concrete answers to my questions. Highly recommend car newbies to visit this location. Sales rep Jason Nye was very patient and responsive about my silly questions. He definitely helped reduce my anxiety about buying a car for the first time.

Jordan was excellent throughout the entire sales process and he continued to be pleasant even though I was a complete nightmare of a customer. Thank you, Jordan!

Very polite, friendly. Job done when they said. I could not get there right at 5 said they would wait for me to get there to pick up my car

Great customer service and willingness to do right by the customer.

The service performed on my car was completed successfully within the estimated cost and ahead of the scheduled completion time.

My experience was outstanding! Everyone was so helpful! It was like going to visit a family member! Thankyou all! I love my car!

Hunter was very nice and made everything super easy and low pressure. They had the exact car we wanted which in the current Mazda sedan shortage was incredible. Great experience overall.

Service was complete that was intended and can tell the difference in the drive thanks

I love how they work on my needs and able to provide best option very smoothly and quick, Thanks

My salesman,Jordan and the finance guy Bill were respectfut, informative and most of all--not pushy.Thank you guys. Side note;the car is off the hook!

Appreciate their no BS way of dealing with clients. Great and easy dealership. Jordan was an all around great sales expert. 👍🏼

Great, fast service. In and out. All questions answered. Early appointments are fantastic, makes the fitting in a trip to the dealer simple.

very good service on air bag reset

Bill Leconche was excellent and was a tremendous help in putting all feasible options together and Malik was very knowledgeable of the vehicles he was showing without being overbearing and pushy.

My service person, Shannon, is absolutely excellent and the car has been returned to perfect condition. Brilliant.

Always helpful, attentive and respectful. Thankful for the good service and the thoroughness. The video is very helpful. Is the car wash still offered?

Thanks for your help as always Zach! Always takes good care of my older car that needs service once a month almost

Courtesy, no hidden cost

Great service, accurate estimate of outbof picket cost, staff very professional

Great Customer Service!

The dealship was very clean and the workers were friendly and accommodating. I had to make a last minute adjustment to my service appointment and they were able to help me.

Polite and helpful .Responsive to frequent inquiries , and forthcoming with valuable information. Will recommend this dealership.

We just bought a new 2022 Mazda CX-30 from Liberty Mazda. Jason was excellent. Often the dealer experience can be tense and pressure filled; however, Jason was neither. He took the time to listen and understand our needs, and he didn't try to make any recommendations that didn't align with what we were looking for. We showed up EOD on Friday and by Saturday afternoon we took delivery. Bill, in the finance department, was great too. Because the interest rates are high, he took the time to shop around, and find us a lower rate. He explained the process and didn't try to pressure us into anything we weren't looking for. I highly recommend the team at Liberty Mazda in Hartford.

Great experience from first phone call to delivery. Jordan and his team are five stars.